Adames Fine Leathergoods :: Adames Fine Leathergoods

About Us This web site is owned and operated by Adames Fine Leathergoods who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:

Adames Fine Leathergoods
20 Brookland Grove
Walsall Wood
WALSALL

WS9 9LU
United Kingdom

Phone: 01543 373764

Email: mail@adames.co.uk

VAT Reg No 559 6338 95

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Other EU States
If you are from outside the UK please contact us before placing an order. The amount you will pay may differ from the price shown on the web site due to increased postage costs and fluctuating exchange rates. The actual amount to be charged to you will be forwarded to you before payment is taken. At this point you may, at your discretion, continue with or cancel your order. Your card will be charged in Pounds Sterling.

Outside EU
If you are from outside the European Economic (VAT) Area, please contact us before placing an order. Although you will not be charged VAT the amount you will pay may differ from the ex-vat price shown on the web site due to increased postage costs and fluctuating exchange rates. The actual amount to be charged to you will be forwarded to you before payment is taken. At this point you may, at your discretion, continue with or cancel your order. Your card will be charged in Pounds Sterling.

Shipping And Handling
Goods are sent using Royal Mail or Parcelforce.

Within UK
No charge is added for shipping and handling.

Delivery Schedule
Within UK
For card payments we will try to despatch your goods within 1 working day of receiving your order and you should receive them within 5 working days. If there is a delay in dispatching your order we will contact you and give you the choice of continuing with the order within a revised schedule or cancelling your order.

When you pay by cheque we will allow the cheque to clear with our bank before despatching the goods - this can take up to 5 working days.

Outside UK
Orders placed from outside the UK may take longer to deliver - we will contact you with an estimated delivery date that you may, at your discretion, accept or decline.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders Although we do our best to keep items in stock there may be items that sell quickly and run out.
Sometimes you may see certain colours, sizes or items that are marked out of stock on our site. Please contact us to find out when we will have replacement stock.

Occasionally we may be out of stock yet this does not show on our web site - if this happens we will contact you to see if you wish to take delivery when we have stock. No payment will be taken without your prior agreement.

We will not send substitute goods if the item or items you order are not in stock.

Some items are only made to order - this will be made clear on the web site.

Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security At no time do we see or record your card information.
Payments are processed by Securehosting, a UK based payment service provider using industry standard 128 bit SSL (Secure Socket Layer) encryption on secure servers. Furthermore, all data stored on the secure server is encrypted again and proctected by a firewall, the specification of which has been recognised by the major banks. The secure servers are situated on a standalone private network completely isolated from other networks and connections. They have a single resilient connection to the internet, which is serviced through dual dedicated ICSA compliant firewalls. The servers are further secured through "server lock" protection, with all credit card details encrypted through 3DES encryption.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01543 373764 (International +44 01543 373764) or write to us at 20 Brookland Grove Walsall Wood WALSALL WS9 9LU United Kingdom

Privacy Policy Adames Fine Leathergoods do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 14 working days for a full refund, including the cost of delivery. Do this by contacting us by email, telephone or post quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost of returning the goods, except when we are at fault - for example, if goods are faulty or misdescribed. When returning goods we recommend you use recorded delivery and insure expensive items.

Any goods returned should be in saleable condition and with original packaging.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.